It is our job at The SCOOTER Store to match our product with customers who have a legitimate and verifiable need for them. In the spirit of the CompanY’s guiding principle ‘Always Do the Right Thing’, employees of The SCOOTER Store assume 100% of the responsibility for accurately determining the customer’s Medicare eligibility and completing the necessary paperwork. We take each customer through a 70-step screening and quality check process that includes phone interviews, coordinating with your doctor and visiting you at home. If you pass our extensive screening process, the power wheelchair you receive is yours to keep and we assume liability for Medicare reimbursement. This is our guarantee to our customers and our commitment to providing responsible Medicare screening.

Every month, The SCOOTER Store makes over 10,000 service and delivery calls to our customers’ homes.